Heating the woks...
The Slowboat is the trading name of SLOW BOAT LIMITED, a company registered in England and Wales under company number 04290797.
Registered Office:
Morris & Co
Chester House Lloyd Drive
Cheshire Oaks Business Park
Ellesmere Port
CH65 9HQ
Restaurant Address:
The Slowboat
57 Frodsham Street
Chester
CH1 3JJ
Telephone: 01244 317873
Website: https://www.theslowboat.co.uk
Throughout these Terms and Conditions, references to “we”, “our” and “us” refer to SLOW BOAT LIMITED trading as The Slowboat.
The content provided on this website is for general information and personal use only. While we make reasonable efforts to ensure information is accurate and up to date, we do not guarantee the completeness, accuracy or reliability of any information displayed on the website.
We reserve the right to modify, suspend or discontinue any aspect of the website or services at any time without notice.
You agree not to:
We may suspend or restrict access to the website where misuse is suspected.
Reservations may be made through our website, by telephone or in person.
While we aim to honour all reservations, we reserve the right to refuse, cancel or amend bookings where necessary, including in circumstances involving:
Customers are asked to arrive promptly for reservations. We may release tables where customers arrive significantly late without prior notice.
For larger bookings or special events, deposits or additional booking conditions may apply.
If you need to cancel or amend a reservation, we request reasonable notice wherever possible.
Orders may be placed through our website ordering system or by telephone.
When placing an order, you are responsible for ensuring all details provided are accurate, including delivery addresses, contact details and order selections.
Once an order has been confirmed, preparation may begin immediately and cancellations or amendments may not always be possible.
We reserve the right to refuse or cancel orders where:
Estimated preparation and delivery times are provided as guidance only and may vary during busy periods, adverse weather or unforeseen circumstances.
All prices displayed on the website are in pounds sterling (£) and include VAT where applicable unless otherwise stated.
Prices and menu items may change at any time without notice.
Payments for orders may be made using approved payment methods available through our website or by telephone where applicable.
We reserve the right to correct pricing errors or inaccuracies at any time, including after an order has been submitted. Where a pricing error occurs, we will contact you before processing the order where reasonably possible.
Customers are responsible for informing us of any allergies, intolerances or dietary requirements before placing an order or consuming food purchased from The Slowboat.
While we take reasonable precautions when preparing food, all dishes are prepared in kitchens where allergens are present and we cannot guarantee the complete absence of allergens.
Customers with severe allergies should contact us directly before ordering.
Information regarding allergens may be available upon request.
Where delivery services are offered, delivery areas and minimum order values may apply.
Delivery times are estimates only and cannot be guaranteed. Delays may occur due to traffic, weather conditions, high demand or circumstances beyond our reasonable control.
Risk in delivered products passes to the customer upon delivery to the address provided during ordering.
Customers are responsible for ensuring someone is available to receive the order at the delivery address.
From time to time, The Slowboat may offer promotions, discounts or gift vouchers.
Promotional offers are subject to availability and may be withdrawn or amended without notice.
Unless otherwise stated:
Additional terms may apply to individual promotions.
All content on this website, including text, images, branding, logos, graphics and website design, is owned by or licensed to SLOW BOAT LIMITED unless otherwise stated.
You may not reproduce, copy, distribute, modify or commercially exploit website content without our prior written permission.
To the fullest extent permitted by law, SLOW BOAT LIMITED shall not be liable for:
Nothing within these Terms and Conditions excludes liability for death or personal injury caused by negligence, fraud or any liability that cannot legally be excluded under English law.
CCTV systems operate throughout areas of The Slowboat premises for the purposes of:
By entering the premises, customers acknowledge that CCTV recording may take place.
Further information regarding the use of CCTV is available within our Privacy Policy.
Our website may contain links to third-party websites or services, including online ordering providers or social media platforms.
We are not responsible for the content, availability or privacy practices of third-party websites and use of those websites is at your own risk.
We process personal information in accordance with our Privacy Policy and applicable data protection legislation.
By using our website or services, you acknowledge that personal information may be processed as described within our Privacy Policy.
Customers are encouraged to review our Privacy Policy and Cookie Policy available on the website.
We shall not be liable for any failure or delay in performing our obligations where such delay or failure results from circumstances beyond our reasonable control, including but not limited to:
We reserve the right to update or amend these Terms and Conditions at any time without prior notice.
Any changes will become effective immediately upon publication on the website.
Customers are encouraged to review these Terms and Conditions periodically.
These Terms and Conditions are governed by and interpreted in accordance with the laws of England and Wales.
Any disputes arising in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If you have any questions regarding these Terms and Conditions, please contact:
The Slowboat
57 Frodsham Street
Chester
CH1 3JJ
Telephone: 01244 317873
Website: https://www.theslowboat.co.uk